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CUSTOMER SERVICE EXECUTIVE

1 - 6 YearsChennai

Posted: 9 days ago

Job Description

Hiring Customer Service Executives for Financial Institution,

Kindly find below the Job Description;

Experience: Minimum 1 year
Location: Chennai

Responsibilities:

Processing the payments and withdrawals of customers.

Both Inbound and Outbound calls

Ensuring customer queries are answered to their satisfaction.

Determining the cause of the problem; selecting and explaining the best solution, expediting correction or adjustment

Build sustainable relationships of trust through open and interactive communication

Using computerized systems to access the details of customers.

Promoting certain financial products and services.

Handling customer complaints or handing them over to a supervisor.

Referring customers to individuals qualified to offer and sell regulated financial products.

Skills:

Excellent Communication

Multilingual preferred (Optional)

Customer Service

Product Knowledge

Quality Focus

Patience

Positive Attitude

Problem Solving

Adaptability

If interested kindly send your updated resume else, feel free to share references.

Thank you.

Cheers,
Rebecca
rebecca@alphaconsultants.in
7448423793


Salary: Not Disclosed by Recruiter
Industry: Banking / Financial Services / Broking
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Telecalling/Telemarketing Executive
Employment Type: Permanent Job, Full Time
Keyskills:

Desired Candidate Profile



PG - Post Graduation Not Required
Doctorate - Doctorate Not Required

Company Profile

Alpha Management Consultants
Alpha Management Consultants is emerging as a leader in HR consultancy services. With a set of young, dynamic and dedicated professionals. Our Vision to provide excellent service to our clients by understanding their needs and imbibing best practices for value addition and walk that extra mile for client satisfaction.
View Contact Details+
Contact Details

Recruiter Name:Rebecca

Contact Company:Alpha Management Consultants

Telephone:7448423793